Your Privacy is Our Priority
At SNR AUTOMATIONS, we are committed to protecting your personal information and your right to privacy.
Last Updated: November 25, 2025
This Privacy Policy explains how SNR AUTOMATIONS ("we," "us," or "our") collects, uses, discloses, and protects information about you when you use our website, products, and services (collectively, the "Services").
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with this policy, please do not use our Services.
Information We Collect
Personal Information
When you use our services, we may collect personal information such as your name, email address, company name, job title, phone number, and business information. This information is collected when you fill out forms, request demos, subscribe to our newsletter, or communicate with us.
Automatic Information
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site. We use cookies and similar technologies to collect this data.
Business Information
For enterprise clients, we may collect business data, usage metrics, and performance analytics to provide and improve our services. This data is used solely for service delivery and optimization.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our AI automation and SaaS services, including customizing solutions to your business needs, processing transactions, and providing customer support.
Communications
We may use your contact information to send you service updates, technical notices, security alerts, promotional materials (with your consent), and respond to your inquiries.
Analytics & Improvement
We analyze usage patterns and feedback to improve our services, develop new features, and enhance user experience. This helps us create better automation solutions for all our clients.
Legal Compliance
We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, and to protect our rights, privacy, safety, or property.
Data Security
Security Measures
We implement industry-leading security measures to protect your data, including end-to-end encryption, secure data centers, regular security audits, and SOC 2 Type II compliance. All data is encrypted both at rest and in transit.
Access Controls
We maintain strict access controls to ensure that only authorized personnel can access your data. All access is logged and monitored for security purposes.
Data Backup
We regularly backup your data across multiple secure locations to prevent data loss. Our disaster recovery systems ensure business continuity even in rare failure scenarios.
Data Sharing & Disclosure
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our business, such as cloud hosting providers, payment processors, and analytics services. These providers are contractually obligated to protect your data.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change and give you the opportunity to opt out.
Legal Requirements
We may disclose your information when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights or the rights of others.
No Sale of Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is yours, and we respect that.
Your Rights & Choices
Access & Correction
You have the right to access, update, or correct your personal information at any time. Contact us to request access to your data or make corrections.
Data Deletion
You may request deletion of your personal information, subject to certain legal obligations to retain data. We will promptly delete your data upon verified request.
Opt-Out
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. You can also manage your cookie preferences through your browser settings.
Data Portability
You have the right to receive a copy of your data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider.
GDPR & CCPA Rights
If you are in the EU or California, you have additional rights under GDPR and CCPA, including the right to know what data we collect, the right to deletion, and the right to non-discrimination.
Cookies & Tracking
Cookie Usage
We use cookies and similar technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. Cookies help us remember your preferences and provide personalized content.
Types of Cookies
We use essential cookies (required for site functionality), performance cookies (to analyze site usage), and marketing cookies (to deliver relevant ads). You can control cookie preferences through your browser settings.
Third-Party Analytics
We use third-party analytics services like Google Analytics to understand how visitors use our site. These services may use cookies to collect information anonymously.
Data Retention
Retention Period
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
Business Records
Business and financial records may be retained for longer periods as required by law or for legitimate business purposes such as tax compliance and accounting.
International Data Transfers
Global Operations
SNR AUTOMATIONS operates globally, and your information may be transferred to and processed in countries other than your own. We ensure that all international transfers comply with applicable data protection laws and use appropriate safeguards.
Data Protection Standards
We implement standard contractual clauses and other approved mechanisms to ensure your data receives adequate protection regardless of where it is processed.
Children's Privacy
Age Restriction
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.
Changes to This Privacy Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the 'Last Updated' date.
Continued Use
Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.